CareCircle Support
Support

Need help with CareCircle? Contact DOTFAK GROUP LLC support and include the details needed to investigate your request.

Contact support

Email us from the account address associated with CareCircle. Include the device type, app version if known, and a short description of the issue.

Email Support

We aim to respond to support requests within 2 business days.

Common support topics

  • Creating or joining a care circle
  • Medication routine setup
  • SOS alert behavior
  • Push notification permissions
  • Subscription or billing questions
  • Account deletion requests